Customer Testimonials

Purchased a used vehicle from here and had to drive from NC. They were very flexible with my timeline and accommodating. They even offered to pick me up at the airport if I had needed. We were able to get something worked out in a timely manner so I could hit the road to drive home. I worked with Harley and she was welcoming and very easy to work with. I shipped the vehicle so I don’t think they had time to fill with gas and clean it like they promised. They did however send me a gas card ... Read More Google - May 13, 2025

Purchased my second vehicle from York Ford and had another amazing experience.



Got an appointment in a couple days. Work was performed quickly and everything worked great.

Excellent experience. Had what we were looking for.

York Ford was there in an emergency when I was an hour and a half from home and my car started acting up. They listened, were do very accommodating, not pushy, and worked with me once I got back home in securing the new to me vehicle. My salesman James and Ashley the finance manager are very friendly and so helpful in getting me back home safely.

The service shop has improved tremendously in the last six months. The professionalism is back and I feel like my vehicle is in good hands again. Thank you for the vast improvements!


Had a warranty repair on my AC on my 2019 Ford Expedition. They got it fixed quickly. Thank you.


I found the vehicle online and was impressed enough to drive 3 hours to check it out—and it was absolutely worth it! The team had everything ready when I arrived, and the vehicle was exactly as described. The staff was professional, friendly, and made the entire process smooth and easy, even with the distance. They respected my time, answered all my questions, and made sure I felt comfortable every step of the way. This was by far one of the best car-buying experiences I’ve ever had. I’d 100% make the trip again—highly recommend!

James was an absolute pleasure to work with. He played along with all of my nonsense and silliness, and still ensured we completed the deal and were satisfied along the way. Great dude to work with!

Exceptional, even with today’s issues with shipping and receiving the parts. The Team at York Ford’s Body shop absolutely delivered. Finishing a whole day earlier than projected. Would strongly recommend.

Great easy buying experience. Great service after the sale. Very appreciative of the team at York Ford!


We had an amazing experience at York Ford! James was very patient and worked with us to find the exact vehicle we wanted. We will definitely be going back the next time we need to purchase a vehicle!

Friendly service. Attentive to my concerns. Twenty day turn around on my Ford Edge ST with window damage from an interstate reflector. Tom and Lindsey in the Body Shop were very kind and expressed genuine care.


Kelsey was absolutely a dream to work with! She was so attentive, kind, willing to work through our different needs, and found us the perfect car for our family!

Kelsey was very professional, knowledgeable, friendly and pleasant. Kelsey is a great asset to York. We have shopped at York many times before and they feel like family.

Kelsey made the car buying experience as easy as it could be, well informed and up front and honest! I’ll definitely be going back for future purchases and would recommend to anyone.

Loved working with Kelsey Seymour she was very nice , she helped me navigate the whole process until I found my dream car ! I highly recommend her !

Kelsey was so helpful and walked us through everything. She answered every question and made our experience way less stressful!

York ford is very friendly dealership the sales people are great very nice and informative.



Great experience at york ford our sales lady harley was great to work with i would definitely recommend them.

Have been there several times and the team is always friendly and professional. They have always quickly alleviated my concerns, sometimes for free, like testing my battery or replacing a brake light. They never tried to upsell me things I don't need like the ford in terre haute did every time. Will not go anywhere else as long as I have a ford.

In and out just like clockwork

My name is Sharon Brennan. I received excellent service and feedback from Jon, the York Service Manager. He’s a very knowledgeable, professional , friendly person. He explained everything I needed to know about the repairs on my car. Jon called me yesterday and will let me know when the parts are in and I can bring my car in for repairs at York. Please give Jon a pat on the back for a good job.



Got truck back problem was fixed, only complaint, heater core wasn't working yet system needed bled out had to top off coolant, problem fixed thank you

I am a very satisfied customer of York Ford. I drove 2 hours after a week of communication awaiting the vehicle I was looking for. They had it detailed/polished and a full tank of gas ready to go. We discovered a day later that it was missing the Owners Manual and Noah will be mailing a new one asap! I do recommend doing business with them- no pressure and very honest. We did not finance but I observed several people doing so and happy.

Ours salesman, James listened to what we wanted and gave us options. He was very knowledgeable and worked to get us into what we wanted for the price we wanted. Overall good experience. I'd recommend giving York Ford a try.


They helped me and my fiance look for a car. Everyone there was so thoughtful and always made sure to answer any questions we were confused about. It was touch-and-go for a while, but eventually everything was figured out. Loved how you kept both my fiance and I updated. Kristy, Ian, and Ashley thank you so much for all of your help!

Jon in the service department is a great advisor

Good


Great experience! Noah, Ashley, Matt, and James were the best. Would recommend them to all my friends and family 🩷

Fast and easy. Told him what I wanted and what I needed out of my trade and he made it work for me.

We had quite a bit of damage to the front of our vehicle. Tom gave us a quote, was responsive to our questions, courteous and friendly, and had the work performed as promised. I was impressed. I will definitely use them again. Great work!!

These people worked very well with me got the payment I wanted and I absoloutly love the car!!!



No complaints here. Was able to take the vehicle to have it looked over before making a deal. Which also got me more time behind the wheel and made me feel better about making the purchase.


Super nice people at York Ford. Very efficient and professional. I would recommend York Ford to everyone.

Without exaggerating this was the best car buying experience I've ever had. The staff was friendly, accommodating and fun. We experienced no pressure sales tactics. It actually looks like a fun place to work. We drove from Plainfield for a good deal on a vehicle and it was worth the trip. Ben and James were low key and very nice to work with.

Friendly and helpful staff. James and Noah made our buying experience efficient and quick. You guys are awesome! Will be glad to refer anyone and everyone.

The dealership was easy to work with and respectful. Ben was very accommodating and down to earth.

York got my vehicle in very quick and they are really nice people to deal with. Thank you.

The best car buying experience ever. The staff is so accommodating and friendly. No hassle buying. Love this dealership. Will always come back to purchase my vehicles here. Thanks especially to JAMES great salesman and just a great person, made us feel at home. Thank you ALL very much. John and Candy

Smooth, easy transaction from start to finish. Would absolutely send any friends and family in the market for a new or used vehicle to York Ford!



I had an awesome experience taking my truck to the York Ford and will be returning! The staff in the service department had awesome communication and the service was done in a timely manner. Highly recommend York Ford!

James is as honest as you will find. Definitely recommend him and York Ford.



My oil change went well with around 1 hour oil change for my diesel truck. Staff was friendly & waiting area was clean.

They were very flexible in meeting with me and were conscious of my time. They worked to get me the best interest rate as well.



Friendly and helpful and great service

They were very nice, friendly. And they had us out pretty quick with the vehicle we wanted.

Ben, at York Ford in Brazil , is amazing and great to work with. I highly recommend this dealership. They are very welcoming and professional. This is my second buy with Ben and will continue to always buy from him. 5 stars Ben! 🙂

Ben was easy to work with, straight forward and will to please. We feel like we got. Great car at a great price. Will use Ben again for future purchases!

Very accessible, everyone was helpful, the coffee bar/snack area was appreciated due to a prolonged time spent at the dealership.

York Ford service department does amazing service. They are very good about asking what you need. They take care of you. I really appreciate all I do.

Great service from York!



Had a good experience with the service department at York Ford. They were able to get my vehicle in last minute and diagnose the problem.

York Ford did a great job servicing my truck. They were very timely and addressed all my questions.


I recently had alignment done on our Mustang. I was pleased with the service department. They gave me a printout showing what they had corrected with alignment.

The guys at York really took care of us when different but related issues kept arising with my Edge. I thought I would be inconvenienced by having to bring it back three times but the guys worked quickly and I was never without it for long. Everyone was extremely friendly and we were very pleased with the whole overall experience with the shop.

It was great service, people were really nice

Very satisfied with service department Very fast had recalls taken care of

The staff in the service area are very friendly. I appreciated their quick service! I had an oil change and also a recall that taken care of. Will go back there for my next service !

Very professional and quick turnaround time on repairs, very nice loaner vehicle while my truck was down




I told Tyler what I wanted and he came through with it at a better price than I was expecting to pay and a few more bells And whistles he did an outstanding job he went above and beyond thank you Tyler for great service


Great service. On time and expert mechanic. This is what five star dealership should be.




They diagnosed the problem and got us. Back in the road in a reasonable time



Professional!!!!

Same good service at York Ford as when it was Bowen Ford on my ‘05 F150. The Service Mgr. and the Service Advisor are great.

Best Diesel mechanic in the 6 state area. I live in KC Missouri yet I travle 8 hours up there for repair needs
