Customer Testimonials
I purchased my used vehicle here working with Kelsey-the team was exceptionally obliging! There were zero high-pressure sales tactics, they answered all my questions, and the finance team delivered a better interest rate than our bank could offer. I highly recommend York Ford in Brazil!
I have been enormously pleased with the effort and workmanship of the Service Department. I've had a couple of rather tricky issues with my F150, but their communication, willingness, and efforts are above the norm. Thank you, Matt and company!
Awesome experience easy to work with! Love the hometown atmosphere!
Fixed the F-150 and got us back on the road in no time.
Service was fast and convenient. Staff was friendly and helpful
They were very good and keep up to date with the process
What a great bunch of guys to work with! Friendly, knowledgeable, and most importantly not pushy.
Had a good experience. I bought 4 tires and had them installed, the tires I got no tire shop could get and the options I had were very expensive. I got a great deal at this dealer for 4 michellin agillis cross climate tires the best in the market for hundreds less than the tire shops! I’m very happy with their price and service
Came in to get ait bags check out, went well. Called back in because the tech failed to take necessary photos for verification of service. Told the job was done. Started to leave and noticed that the cover panel on the passenger side was not secured properly and had to return to the shop to ressecure the panel. Other than that it was fine.
Found York Ford on CarGurus. Harley was very pleasant to work with. She sent me a short video of the van describing everything I was looking for. Paperwork was easy and fast. Communication was above and beyond expectations. Thank you Harley.
Was a great place to purchase vehicle will recommend all friends and family
This was my 3rd vehicle from York and have had a great experience and will continue doing business with york, i highly recommend them.
Had a problem with a rear brake module for the trailer lights. It was diagnosed, installed, and programmed in the same day. Very pleased with the service I received.
York sales team does a good job of trying to make the sale but once the sale transaction is complete, the service stops.
Great and fast service!!
I took my 26 Mustang Dark Horse to York the first oil change. Service was prompt and I was given the choice of which synthetic oil to use for the change. 👍
Not a lot of frills… just quick service exactly what I was looking for they said maybe 2 hours, I was done and out the door in 40 minutes!!! The best
Had a great experience buying my truck from sales and management.
We purchased a 2024 Hyundai Tucson from York Ford, and the purchase went very well. We appreciated the salesman Gerald Long. J. Coe
Nick Miller and team were excellent.
Great customer service!
Thank you for helping me get vehicle. Thank you for working with me. The people were awesome.
They worked to find every discount, that we were eligible for, to keep the price down on the vehicle.
Dealership was professional and got things done quick and painless. Very nice group of folks.
Tried to make a deal on a Tacoma and the sales manager came out and explained he doesn’t care about how you mix cash and finance and that wouldn’t help out while the vehicle i was looking at had a cam phaser making noise on start up then tried to blow that off, I’m a mechanic 15+ years and that guy has lost any and all of my family’s potential business, sales staff was great tho
Great service from start to finish!
It was a recall from Ford Motor Co. They did a great job finishing a little earlier than predicted.
Bought a as is vehicle just to leave the lot with a dead short in my wiring and it to start knocking and didn’t do any of that on our 2 min test drive smh
Kelsey Seymour did a fantastic job helping my roommate find and purchase a vehicle! She was prepared, knowledgeable, and answered all of our questions! She even let both of us test drive Rosie the Renegade (yeah, we named the vehicle)! We were both super happy with the experience! Thank you Kelsey and thank you, Noah Clos for recommending Kelsey to us!
Kelsey was The Best. Excellent Customer Service!
Wasn’t happy! $538 to replace a hose clamp on a 12,000 mile truck that should have been covered under warranty. Had aftermarket bed installed by a ford dealer and claim was denied. I can understand if it was $100-200 but $500+ seems excessive
I love Ford. I always buy my cars from then, that are great people, l will never go any other them . l give them star, always
PLEASE READ!!! Initially we were bringing our Ford Edge to have its blender door actuators replaced. Ford did the inspection and called us to tell us the HVAC box was cracked and it needed to be replaced and they quoted us 3800.00 that's almost 1500.00 above anywhere else they high balled us so we decided no we were going to look other places to have this job done. Upon picking up our vehicle we immediately noticed our brake was stuck to the floor and we couldn't get it to go past 5-10mph. We called Ford to tell them what ... Read More Google - Jul 17, 2026
I absolutely loved working with the friendly people at York Ford of Brazil. They are so kind and very helpful. I absolutely love my new Ford Bronco Sport Big Ben!
My wife and I had a very good experience at York Ford of Brazil. Great service and kind staff. They also take very good care of the next door dogs 😉
Great experience! Appt was on Friday but we dropped off the car early not expecting the earlier service that we got but super appreciative! All work was done and staff was very helpful!
Kelsey was great to work with!
This place is an absolute joke. Do not take anything to them to have it worked on. They will leave nuts and bolts loose and cause property damage. They do nothing. They say they are going to do and they also locked my keys in my car and I was stranded. I only have one key do not recommend this place at all.
I am extremely disappointed with my experience at York Ford of Brazil. My 2016 Ford Explorer had a windshield trim recall, and the trim pieces were removed but never replaced. I was repeatedly told they were waiting on parts, yet more than a year later, the issue is still unresolved and my vehicle remains missing those pieces.
I also had a separate service experience where I was told my engine was blown and that it would cost approximately $13,000 to replace. Rather than proceeding with such an expensive repair, I took the vehicle home, where my husband determined the actual problem was ... Read More Google - Jun 30, 2026
Good quick service & great communication 🙂
Uses higher pricing than Fords suggested list prices. Also said the part they replaced was destroyed. Could have been easily repaired. This conversation was over the telephone. When I analyzed my bill after picking up the Vehicle they had charged me 345.99 ford list is 250.91 . Had trusted they would be using standard pricing . Keep in mind I'm Driving and they gave me a flat price of around 800.00 dollars .when I called the service manager he said they use matrix pricing and everybody does it .it is legal but deceptive According to Google. I would understand marking up parts from a ... Read More DealerRater - Jun 10, 2026
Great people to work with, they found what we needed and made it happen
Courteous and knowledgeable staff. Have never had a smoother buying process. Matched offer that I had for my trade in. Would highly recommend York Ford if Brazil.
Was told 1 hr inspection for a recall. It took 3 hrs and nothing was needed to be done. Did not use the texting to keep us informed. BESIDES that we received our vehicle back with dirt and dusty footprints on the carpet!!! What happened to putting papers down to prevent that? The total lack of professionalism is very disappointing. Harvey n Donna Roscoe
They charge more than the Ford suggested list
The service people at York are always super nice and professional.They manage to get me in, get my job done quickly. My husband and I have used the Ford dealership in Brazil for many years and have always been well pleased with their service
Even though polite customer service, it was too expensive. For alternator, belt and tensioner i was quoted for about $1,800.00. I have it fixed $960.00 in another shop. I understand you have to make money. However; it should not bankrupt customers. You lost a business and a customer
Sales personnel were well versed on the products and could answer questions immediately. They were friendly and were not pushy. They treated us like a valuable customer rather than a number. I would highly recommend York to my family and friends.
York Ford was excellent! Nick, Ashley, and James made the purchase very easy and enjoyable to buy a new truck. I will definitely deal with them again in the future.
Really liked my salesperson and was extremely helpful and informed .Took a little more time than I thought it would.
Just a Fair Warning for any who visit. 1-They openly admitted that they do not Post some/any "Sold as Is" markings to avoid people not coming in and they WILL wait until you find an issue with the car "Like I did" to then inform you of that status, when you request that they possibly fix or at least look into the issue first. 2-They also seem to require that a member of staff join you on a test drive which is very uncomfortable, however I did not check to see if you can request ... Read More Google - Mar 24, 2026
I would have expected my truck to have been diagnosed for $170. Very, very disappointed.
The service center is terrible they don’t answer the phone never call back. I would have given 0 stars but it won’t let you.
Stay away from this place.
Poor communication !!! Will not call you back !!! The left hand doesn’t know what the right hand is doing !!! Very uninformed about the vehicles and their options, that they sell !!! They messed up the paperwork twice !!! Keep on going down the road, and find another dealer !!!😩
Do Not take your diesel to this dealership.
TLDR: diesel mechanic lied and told us the fuel system needed to be replaced (roughly $12k of work). Nothing was wrong.
My wife accidently filled our diesel truck with gas when she was returning from Indiana to New Mexico. Brazil Ford was the closest shop so she took it to them to drain the tank and test.
They told her the entire fuel system needed replacement.
I talked to the tech and asked for fuel pressure readings and codes. He stated to me:
High side is getting only 500-600psi. Low side ... Read More Google - Dec 22, 2025
Got told my repair would only take 30 minutes waited over an hour talked to the lady she lied through her teeth and got told to go somewhere else
I work with the salesperson, harley, who was very helpful on helping me understand the differences between the two truck options.I had they were also very helpful.When there wasn't a spare in the truck and we added one back in
Don't ever buy a vehicle here. I got a 2018 Kia Soul and within a year it started burning thru oil. I owe 16000 on it and it Kelly blue books for 3000. Been back several times to see if they would do right by me and they won't. Worst place to buy a car ever
Service department had my f250 there for almost three months, got a very expensive bill. Took my truck here based on the good reviews… guess i was just that one customer that got the bad end of the stick. Can’t see a reason to go back.
Disrespectful people and bad service, showed up early to value my trade in as a down payment on a vehicle that I test drove the previous day and while I was in the waiting room they sold it to another customer. All the people I dealt with made me feel less than and I’m assuming because of my age they figured I couldn’t afford it so why even have common courtesy.
Didn't like being blown off by service department didn't try to access my problem they were snippy to me. Have purchased 4 cars in the past from there and probably will not be a 5th.
Took too long, cost too much.
James was an absolute pleasure to work with. He played along with all of my nonsense and silliness, and still ensured we completed the deal and were satisfied along the way. Great dude to work with!
Kelsey was absolutely a dream to work with! She was so attentive, kind, willing to work through our different needs, and found us the perfect car for our family!
Kelsey made the car buying experience as easy as it could be, well informed and up front and honest! I’ll definitely be going back for future purchases and would recommend to anyone.
Loved working with Kelsey Seymour she was very nice , she helped me navigate the whole process until I found my dream car ! I highly recommend her !
Kelsey was so helpful and walked us through everything. She answered every question and made our experience way less stressful!
York ford is very friendly dealership the sales people are great very nice and informative.
Great experience at york ford our sales lady harley was great to work with i would definitely recommend them.
I sold my car to York Ford of Brazil, and while the experience started off fine, it quickly went downhill when I actually brought the car in. I was working with Harley, and from the get-go, it was clear she had no idea what she was doing. Despite knowing for hours in advance that I was coming in, she was completely unprepared. Then, she messed up the paperwork, and I had to come back the next day to fix it. The worst part? She didn’t even own up to her mistake and made it seem like it was somehow ... Read More Google - Mar 14, 2025
Absolutely trash! They wouldn’t fix a recall and tried using excuses to not fix it. Plus they didn’t even call it the correct car once they called me back. I am throughly disappointed in this company and I’ll definitely go out of my way to find someone else even if it’s 50 miles out of my way. That’s the experience I had with this company.
Fast and easy. Told him what I wanted and what I needed out of my trade and he made it work for me.
These people worked very well with me got the payment I wanted and I absoloutly love the car!!!
Without exaggerating this was the best car buying experience I've ever had. The staff was friendly, accommodating and fun. We experienced no pressure sales tactics. It actually looks like a fun place to work. We drove from Plainfield for a good deal on a vehicle and it was worth the trip. Ben and James were low key and very nice to work with.
The dealership was easy to work with and respectful. Ben was very accommodating and down to earth.
Smooth, easy transaction from start to finish. Would absolutely send any friends and family in the market for a new or used vehicle to York Ford!
They were very flexible in meeting with me and were conscious of my time. They worked to get me the best interest rate as well.
They were very nice, friendly. And they had us out pretty quick with the vehicle we wanted.
Ben, at York Ford in Brazil , is amazing and great to work with. I highly recommend this dealership. They are very welcoming and professional. This is my second buy with Ben and will continue to always buy from him. 5 stars Ben! 🙂
Ben was easy to work with, straight forward and will to please. We feel like we got. Great car at a great price. Will use Ben again for future purchases!
Very accessible, everyone was helpful, the coffee bar/snack area was appreciated due to a prolonged time spent at the dealership.
They offered and set my appt. I dropped my vehicle the afternoon prior to my appt day.
They blew off the appt. They didn't notify me. They told me they looked at it and they would do it the next day. They blew off that day. They didn't notify me. They said they would take care of it the 3rd day. They blew off that day too. Told me to pick up my vehicle. When I got there, they finally found my key. Told me it was all ready to go. I had to go find it out ... Read More Google - Oct 21, 2024
Truck went in due to not turning on. Dealership serviced the fuel system, and charged $1200. After truck left the dealer same thing happened. We found out that it was the air filter that was clogged and was never checked by the tech. Truck was serviced for the wrong cause.
